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You, our Customers, are the foundation of this Shopping Centre. We are committed to demonstrating that you will be cared for with respect, understanding and sensitivity. We will strive to make every visit a great shopping experience.
Below we have listed just a few of the services The Promenade offers our shoppers everyday.
Mall Information
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Gift Ideas
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Gift Cards
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Gift Wrapping
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Job Postings
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Strollers & Wheelchairs
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Family Washrooms
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First aid
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Lost and Found
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Taxi Phone
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Bottle Warming
Mall Information
Where can I buy.....? Just ask our Guest Services Representatives. Our knowledgeable staff can help you find whatever you're looking for!
Gift Cards
 The perfect gift for any occasion! Shop! cards are available at the Guest Services desk in any denomination from $10 to $500. The new shop! card is redeemable in over 4,000 stores in any Cadillac Fairview shopping centre. For more information, click here.
Gift Wrapping
Our Guest Services Representatives will gladly wrap your gifts for a nominal fee, which is donated to charity.
Job Postings
If our stores are hiring, it's listed on our Job Postings Board located at the Guest Services desk. Also, see our Job Opportunities page. Keep checking, it changes every few weeks.
Strollers & Wheelchairs
We offer complimentary strollers and wheelchairs, which are available on a first-come-first-serve basis.
Lost and Found
Can't find your umbrella, lost a mitten? Maybe we have it. Visit Guest Services and we'll try to reunite you with your missing item.
Taxi Phone
Why wait out in the cold when you can use our complimentary taxi phone located inside the Bathurst Street entrance doors.
Bottle Warming
Visit Guest Services and allow our Representatives to warm up your bottle for your baby.
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